The Smart Power Systems online Return of Merchandise Authorization ("RMA") form provides you a method to either return damaged or defective merchandise or to open a warranty claim with us. By providing you with this method of contacting us, Smart Power Systems provides the most efficient customer service to you. So, if your Smart Power Systems product is not performing properly or you have damaged equipment, the Smart Power Systems online RMA form is for you.

To use the Smart Power Systems online RMA form, please carefully complete all of the required fields and then click the "Send" button. After completing and submitting the online form, you will receive an acknowledgement that your information transmitted properly. Next, you will receive your unique RMA number and shipping instructions via the method of your choice (i.e. email, fax, or first class mail) within two business days. For the most expedient results, please follow the labeling and shipping instructions carefully. REMEMBER: Only ship your RMA product using a traceable shipping method. Never ship your Smart Power Systems product without first obtaining an RMA number.

For your convenience, you may either submit your online RMA request to us directly over the Internet or you may print out the form and fax your information to us at 713-984-0841. If you choose either fax or email as your preferred medium of correspondence, then you will receive status reports via your preferred method as your RMA is processed.
You can also reach the RMA Department by calling 800-772-7633